Shipping policy
Shipping Policy
Last updated: July 2026
Thank you for shopping with Tropeec.
We are proud to offer premium beach towels and Caribbean-inspired accessories shipped worldwide.
Order Processing
All Tropeec products are made especially for you after your order is placed.
Please allow 2–5 business days for production before your order is shipped.
During peak seasons, holidays, or promotional events, production times may be slightly longer.
Estimated Shipping Times
Estimated delivery times after shipment:
| Destination | Estimated Delivery |
|---|---|
| United States | 3–7 business days |
| Canada | 5–10 business days |
| Europe | 5–10 business days |
| United Kingdom | 5–10 business days |
| Caribbean | 7–15 business days |
| Australia & New Zealand | 8–15 business days |
| Rest of the World | 10–20 business days |
Please note that these delivery times are estimates and may vary due to customs, weather conditions, or local postal services.
Shipping Costs
Shipping costs are calculated automatically during checkout based on:
- Delivery destination
- Weight
- Number of items ordered
Any applicable shipping promotions will be displayed during checkout.
Order Tracking
Once your order has shipped, you will receive an email containing:
- Your tracking number
- Carrier information
- A link to track your package
Please allow up to 48 hours for tracking information to become available.
Customs & Import Taxes
International orders may be subject to:
- Customs duties
- Import taxes
- Local handling fees
These charges are determined by your country's customs authority and are the responsibility of the customer.
Tropeec has no control over these fees.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase.
If an incorrect address is provided and the package is returned to us, additional shipping charges may apply to resend the order.
Lost Packages
If your package appears to be lost during transit:
- Check the tracking information.
- Contact your local carrier.
- Contact us at tropeecstore@gmail.com.
We will work with the carrier to investigate your shipment and help resolve the issue as quickly as possible.
Delayed Deliveries
While we strive to meet estimated delivery times, delays can occasionally occur due to:
- Customs inspections
- Severe weather
- High shipping volumes
- Carrier disruptions
Tropeec cannot be held responsible for delays once a package has been handed over to the shipping carrier.
Multiple Shipments
Depending on product availability and fulfillment location, your order may arrive in separate packages.
You will receive tracking information for each shipment.
Questions?
If you have any questions regarding shipping, please contact us.
Tropeec Customer Support